Ranger Trek Return Policy

1. Returns and Refunds:

a. Customers may request a return within 30 days of receiving their purchased item(s).

b. All returned items must be in resaleable condition, including original packaging, tags, and any accessories.

c. The Company reserves the right to inspect returned items and determine their resaleable condition before issuing a refund.

2. Refund Method:

a. Refunds will be issued to the original method of payment.

b. The Company will process the refund within 14 business days after receiving and inspecting the returned item(s).

c. You will be notified by the provided email address of your refund or denial of refund.

3. Return Shipping:

a. Customers are responsible for covering the cost of return shipping.

b. The Company will not reimburse any shipping charges incurred by the customer for the initial purchase.

4. Return Process:

a. To initiate a return, customers must contact our customer service team at Christina@RangerTrek.us, or 1-425-381-3106 to obtain a Return Authorization.

b. Customers are advised to use a trackable shipping method for returns, as the Company is not responsible for lost or damaged return shipments.

5. Inspection and Approval:

a. The Company reserves the right to inspect and approve all returned items for resalability.

b. If the returned item does not meet the resaleable condition criteria, the Company may reject the return and no refund will be issued.

6. Exclusions:

a. Certain items may be excluded from the 14-day return policy. These exclusions will be clearly stated on the product page or communicated to the customer at the time of purchase.

7. Contact Information:

For any inquiries or assistance related to returns and refunds, please contact our customer service team by email at Christina@RangerTrek.us or call 1-425-381-3106.

8. Changes to the Refund Policy:

The Company reserves the right to modify or update this refund policy at any time without prior notice. Customers are encouraged to review the refund policy periodically for any changes.

By making a purchase with Ranger Trek, customers acknowledge and agree to the terms and conditions outlined in this refund policy.